
Gentle approach, bold results.
Hi - I'm Pauline.
I'm part French country, part West Coast Canadian, which explains my passion for nature and my irrational obsession with fog.
Over the past 10 years working in tech, I’ve:
1. Transformed an influencer’s agency from happy chaos to a structured 140+ global remote team, hitting sales targets 12 months in a row.
2. Accelerated a digital agency’s team efficiency by 50% through agile transformation, driving operational excellence and securing a strategic contract with Amazon.
3. Launched a Canadian mining giant’s first SaaS product from zero to one.
I work with startup founders and business owners who are building a new digital product.
About
How I can help you
I partner with organizations who are struggling to figure out how to get the results they want:
They don't hit their customer KPIs, like retention, satisfaction, and loyalty.
Employees feel anxious, facing stakeholders and worry about underperforming in their reviews because they’re not delivering on the plan.
Leadership grows frustrated, and dreads the next investor meeting.
I work with teams to bridge the gap between customer needs and business goals. Here are a few ways I do that:
Help validate ideas to ensure they’re worth pursuing before investing heavily.
Turning customer feedback into actionable improvements , fast.
Building roadmaps and processes that make adaptability second nature.
After working with me, here’s what happens:
Teams consistently hit their customer KPIs
Employees excel in performance reviews, earning the praise and promotions they deserve.
Leadership looks forward to reporting on results at their next board meeting.
You can build great products or bring transformative technology into your organization while nurturing a creative, safe, and sustainable culture for your team.
If you're looking for someone who can guide you through the fog, book a time with me today.
Contact us.
pauline@saggialuce.com